These terms describe the general conditions for using this website to request additive manufacturing, 3D printing, rapid prototyping, finishing, inspection, and related engineering review. A website inquiry does not create a production commitment, capacity reservation, quality agreement, or purchase order. Any manufacturing commitment is created only when Shapeways or its authorized commercial representative accepts an order in writing with the applicable scope, price, lead time, documentation level, and delivery terms. Because additive manufacturing depends on geometry, material, quantity, finishing, and inspection requirements, preliminary guidance should be treated as review information until a formal quote is issued.
You are responsible for providing accurate CAD files, drawings, material requirements, surface requirements, inspection needs, regulatory constraints, export restrictions, and delivery expectations. If your file contains proprietary or confidential information, indicate that requirement before submitting. Shapeways may decline work that is unsafe, unlawful, unclear, technically unsuitable, or outside the available process scope. A no-fit recommendation is not a service failure; it is part of responsible manufacturing review.
You retain ownership of the designs, drawings, and project information you submit. By submitting materials through the site, you grant the limited permission needed to review manufacturability, prepare a quote, communicate with you, and produce parts if an order is accepted. You confirm that you have the right to submit the design and that production will not violate third-party rights, export rules, or applicable law.
Additive manufacturing results vary by process, material, orientation, post-processing, and inspection method. Any tolerance, finish, color, or lead-time statement must be confirmed in the accepted quote. Prototype parts are not automatically suitable for regulated use, end-use safety applications, or production release without the required validation. These terms are intended to keep the inquiry process clear, not to replace a written supply agreement.